ITIL Practitioner Prüfung I (Support und Restore)

1/20

Which one of the following is the principal reason for an organization to invest in a Service Desk?

  • to provide initial assessment of all Incidents for quick actions to resolve User requests
  • to deliver the high quality IT support critical for achieving business goals
  • to receive and record all calls from Users for proper actions without missing a single User request

Akku Berechnung 1.6

Akku Leistung





Transfer Calc 1.6

Volumen, Bandbreite zu Zeit






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